Privacy Policy

Last updated: Nov 29, 2022

This Privacy Policy describes how your personal information is collected, used, and shared when you use our services ("Services") from https://musoap.com (the “Site”). Musoap recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. By visiting and/or using our website https://musoap.com (the “Site”), you agree to this Privacy Policy.

Information we collect

We automatically collect certain information when you visit, use, or navigate the Site. These include information about your device, your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including but not limited to:

- Your name
- Billing address
- Shipping address
- Payment information (such as credit card numbers, email addresses, and phone numbers)

We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How we process your information

We process the Order Information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and comply with the law. We may process the Personal Information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time by emailing us at info@musoap.com or by clicking 'unsubscribe' at the bottom of any newsletter we send to you.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here:

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://about.ads.microsoft.com/en-ca/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, and if you have questions, or if you would like to make a complaint, please contact us by email at hello@musoap.com